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客訴商機 : 客訴處理之神集結 100業種.5000案例,從危機管理→顧客滿意→提升企業價值的23個方法 / 援川聰著 ; 葉廷昭譯

Material type: TextTextLanguage: Chinese Original language: Japanese Series: Publication details: 臺北市 : 三采文化, 2020.05.Description: 242面 : 圖 ; 21公分ISBN:
  • 9789576583452
Other classification:
  • 496.7
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